Written Question·Department for Work and Pensions·UIN 41137

Pension Credit: Staff

Tabled: 25 March 2025

Answered: 2 April 2025

Question

Dr Luke Evans

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 11 March 2025 to Question 35774 on Pension Credit: Staff, if she will make an estimate of the cost to the public purse of using (a) external providers and (b) external recruitm

Answer

Torsten Bell

My previous response (UIN 35775) advised we had deployed over 500 additional staff through a combination of internal redeployments, use of external providers and external recruitment. The 24/25 forecast cost of (a) external providers is £1.9 million, and ...

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