Written Question·Department for Work and Pensions·UIN 21379

Pension Credit: Standards

Tabled: 19 December 2024
Answered: 8 January 2025
Named Day

Question

Bell Ribeiro-Addy

Labour — Clapham and Brixton Hill

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to tackle delays in processing claims for pension credit.

Answer

Emma Reynolds
We have deployed more than 500 additional staff to process the increase in Pension Credit claims. Pensioners won't miss out on Winter Fuel Payments even if their Pension Credit claim takes longer to process than usual. Where the customer is eligible for a...
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