Written Question·Department for Work and Pensions·UIN 114283

Pensions: Complaints

Tabled: 20 February 2026
Answered: 19 March 2026
Named Day

Question

Ian Sollom

Liberal DemocratSt Neots and Mid Cambridgeshire

To ask the Secretary of State for Work and Pensions, what steps he is taking to ensure that the public have adequate routes of appeal to raise complaints about their pensions.

Answer

Torsten Bell
Members of the public have access to independent routes of appeal regarding pension maladministration through the Pensions Ombudsman (TPO). TPO operates independently to deliver its statutory responsibilities. The Department works closely with TPO to supp...

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