Written Question·Department for Work and Pensions·UIN 7215
Pensions Ombudsman
Tabled: 4 October 2024
Answered: 15 October 2024
Question
Anna Dixon
Labour — Shipley
To ask the Secretary of State for Work and Pensions, what steps her Department is taking to reduce the length of time it takes for cases to be reviewed by the Pensions Ombudsman.
Answer
Emma ReynoldsIn November 2023, DWP instigated a peer review of The Pensions Ombudsman (TPO), that considered organisational structure, performance, waiting times and efficiencies. Following the ensuing recommendations, TPO commissioned an internal review which has res...
ⓘ
This is an extract from the Parliament API. Search the full answer on Parliament.uk (UIN 7215) →