Written Question·Department for Work and Pensions·UIN 31372

Personal Independence Payment: Telephone Services

Tabled: 12 February 2025
Answered: 24 February 2025
Named Day

Question

Steff Aquarone

Liberal DemocratNorth Norfolk

To ask the Secretary of State for Work and Pensions, what proportion of the total cost of running Personal Independence Payment is spent on the provision of face-to-face and over the phone assessments.

Answer

Sir Stephen Timms
The information requested is not held by the Department. For both the legacy Personal Independence Payment contracts (that completed on 6 September 2024) and the new Functional Assessment Service contracts, providers do not/did not split their costs by se...

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