Written Question·Department for Business and Trade·UIN 32425
Postal Services
Tabled: 21 February 2025
Answered: 3 March 2025
Question
Marie Goldman
Liberal Democrat — Chelmsford
To ask the Secretary of State for Business and Trade, what assessment his Department has made of recent trends in Royal Mail’s postal service deliveries times; and what steps the Government is taking to ensure that customers receive a reliable and timely
Answer
Justin MaddersIt is for Ofcom, as the independent regulator of postal services, to set and monitor Royal Mail’s service standards, and to decide how to use its powers to investigate and take enforcement action. In December 2024, following its investigation of Royal Mai...
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