Written Question·Department for Business and Trade·UIN 32425

Postal Services

Tabled: 21 February 2025
Answered: 3 March 2025

Question

Marie Goldman

Liberal DemocratChelmsford

To ask the Secretary of State for Business and Trade, what assessment his Department has made of recent trends in Royal Mail’s postal service deliveries times; and what steps the Government is taking to ensure that customers receive a reliable and timely

Answer

Justin Madders
It is for Ofcom, as the independent regulator of postal services, to set and monitor Royal Mail’s service standards, and to decide how to use its powers to investigate and take enforcement action. In December 2024, following its investigation of Royal Mai...

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