Written Question·Department for Business and Trade·UIN 17996
Postal Services: North East
Tabled: 13 July 2026
Answered: 16 July 2026
Named DayQuestion
Dame Chi Onwurah
Labour — Newcastle upon Tyne Central and West
To ask the Secretary of State for Business and Trade, what steps the Government is taking to improve the delivery performance of first class letters in the North East region.
Answer
Blair McDougallThe government has been clear that Royal Mail’s quality of service has not been good enough. Responsibility for improving local delivery performance lies with Royal Mail’s management. Royal Mail has published a quality of service improvement plan alongsid...
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