Written Question·Department for Business and Trade·UIN 17996

Postal Services: North East

Tabled: 13 July 2026
Answered: 16 July 2026
Named Day

Question

Dame Chi Onwurah

LabourNewcastle upon Tyne Central and West

To ask the Secretary of State for Business and Trade, what steps the Government is taking to improve the delivery performance of first class letters in the North East region.

Answer

Blair McDougall
The government has been clear that Royal Mail’s quality of service has not been good enough. Responsibility for improving local delivery performance lies with Royal Mail’s management. Royal Mail has published a quality of service improvement plan alongsid...

This is an extract from the Parliament API. Search the full answer on Parliament.uk (UIN 17996) →