Written Question·Department for Business and Trade·UIN 25124

Postal Services: Standards

Tabled: 20 January 2025

Answered: 22 January 2025

Question

Matt Bishop

To ask the Secretary of State for Business and Trade, what steps his Department is taking to tackle (a) cases where first-class mail sent from (i) the Forest of Dean and (ii) other rural constituencies fails to arrive in a timely manner and (b) other dela

Answer

Justin Madders

The government is committed to a sustainable universal service for users throughout the UK, including those in remote and rural areas. It is for Ofcom, as the independent regulator of postal services, to set and monitor Royal Mail’s service standards and ...

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