Written Question·Department for Business and Trade·UIN 38571

Postal Services: Universal Service Obligation

Tabled: 17 March 2025

Answered: 25 March 2025

Question

Dame Caroline Dinenage

To ask the Secretary of State for Business and Trade, what plans his Department has to ensure that changes to Universal Service Obligation requirements create an (a) adequate and (b) effective postal service.

Answer

Justin Madders

The government does not have a role in Ofcom’s regulatory decisions. Ofcom has a duty to ensure the provision of the universal service obligation and will carefully consider all the inputs to its consultation to ensure Royal Mail is able to effectively se...

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