Written Question·Department for Energy Security and Net Zero·UIN 80611
Power Failures
Tabled: 10 October 2025
Answered: 20 October 2025
Question
Dr Al Pinkerton
Liberal Democrat — Surrey Heath
To ask the Secretary of State for Energy Security and Net Zero, what assessment his Department has made of the effectiveness of consumer protections on (a) extended and (b) repeated electricity supply interruptions.
Answer
Michael ShanksTo help protect customers, Ofgem sets Quality-of-Service Guaranteed Standards that must be met by each DNO, these include supply restoration standards. DNOs are directly incentivised by Ofgem to reduce customer interruptions and to invest in and maintain ...
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