Written Question·Department of Health and Social Care·UIN 122775
Primary Care: Standards
Tabled: 23 March 2026
Answered: 31 March 2026
Question
Helen Morgan
Liberal Democrat — North Shropshire
To ask the Secretary of State for Health and Social Care, if he will make an assessment of the adequacy of the consistency of the mandatory Single Point of Access triage process with NHS England's Jess's Rule guidance; and what safeguards are in place to
Answer
Stephen KinnockThe Single Point of Access (SPoA) triage process is consistent with Jess’s Rule.Jess’s Rule is an NHS England patient safety initiative for primary care. It is designed for general practitioners (GPs) and supports them to reconsider a patient’s presentati...
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