Written Question·Ministry of Housing, Communities and Local Government·UIN HL1861

Private Rented Housing: Dispute Resolution

Tabled: 8 July 2026

Answered: 22 July 2026

Question

To ask His Majesty's Government what assessment they have made of the use of artificial intelligence by tenants to assist in disputes with landlords and letting agents.

Answer

The government has not undertaken a formal assessment of the use of artificial intelligence (AI) by tenants to assist in disputes with landlords and letting agents.Government-approved property agent redress schemes operate independently and are responsibl...

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