Written Question·Ministry of Housing, Communities and Local Government·UIN 14822

Private Rented Housing: Ombudsman

Tabled: 1 July 2026
Answered: 20 July 2026
Named Day

Question

Mary Glindon

LabourNewcastle upon Tyne East and Wallsend

To ask the Secretary of State for Housing, Communities and Local Government, whether the Private Rented Sector Landlord Ombudsman will consider previous cases of inadequate conduct by landlords when making decisions on complaints.

Answer

Matthew Pennycook
The Private Rented Sector Landlord Ombudsman will resolve tenant complaints about their landlords’ actions or behaviours. The purpose of Ombudsman redress is to provide fair, independent resolution of complaints and ensure that an individual making a comp...

This is an extract from the Parliament API. Search the full answer on Parliament.uk (UIN 14822) →