Written Question·Ministry of Housing, Communities and Local Government·UIN 14822
Private Rented Housing: Ombudsman
Tabled: 1 July 2026
Answered: 20 July 2026
Named DayQuestion
Mary Glindon
Labour — Newcastle upon Tyne East and Wallsend
To ask the Secretary of State for Housing, Communities and Local Government, whether the Private Rented Sector Landlord Ombudsman will consider previous cases of inadequate conduct by landlords when making decisions on complaints.
Answer
Matthew PennycookThe Private Rented Sector Landlord Ombudsman will resolve tenant complaints about their landlords’ actions or behaviours. The purpose of Ombudsman redress is to provide fair, independent resolution of complaints and ensure that an individual making a comp...
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