Written Question·Department for Transport·UIN 196289

Railway Stations: Staff

Tabled: 1 September 2023

Answered: 7 September 2023

Named Day

Question

Karl Turner

To ask the Secretary of State for Transport, what steps he is taking to help ensure that support is available in rail stations for people who have issue with which automated systems cannot help.

Answer

We have been clear that no currently staffed station should be unstaffed as a result of industry changes, and operators should ensure that staff are well located to meet passenger needs in future. This includes ensuring that staff remain available to help...

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