Written Question·Department for Transport·UIN 40425

Railway Stations: Ticket Offices

Tabled: 24 March 2025
Answered: 1 April 2025

Question

John McDonnell

LabourHayes and Harlington

To ask the Secretary of State for Transport, whether GWR is required to seek her permission before reducing ticket office window use at its stations.

Answer

Simon Lightwood
Any changes to Ticket Office opening hours, in relation to regulated stations covered by Schedule 17 of the Ticketing and Settlement Agreement, must be made following the Ticketing and Settlement Agreement conditions and Secretary of State guidance. The S...

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