Written Question·Department for Transport·UIN 40426

Railway Stations: Ticket Offices

Tabled: 24 March 2025
Answered: 1 April 2025

Question

John McDonnell

LabourHayes and Harlington

To ask the Secretary of State for Transport, whether she has had discussions with GWR on reducing the size of the ticket office window at stations.

Answer

Simon Lightwood
Any changes to Ticket Office opening hours, in relation to regulated stations covered by Schedule 17 of the Ticketing and Settlement Agreement, must be made following the Ticketing and Settlement Agreement conditions and Secretary of State guidance. The S...

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