Written Question·Department for Transport·UIN 77785

Railways: Compensation

Tabled: 16 September 2025

Answered: 14 October 2025

Question

Martin Wrigley

To ask the Secretary of State for Transport, if she will make an assessment of the potential merits of launching a compensation scheme for passengers without seat reservations who did not get a seat on a train.

Answer

Simon Lightwood

There are currently no plans to introduce compensation for passengers unable to find a seat.The walk-up nature of the railway in Great Britain supports full access to rail services, but at busy times could mean seating is not guaranteed. Some train operat...

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