Written Question·Department for Transport·UIN 112775

Railways: Compensation

Tabled: 11 February 2026
Answered: 23 February 2026

Question

Alex Mayer

LabourDunstable and Leighton Buzzard

To ask the Secretary of State for Transport, what plans her Department has make it easier for passengers to receive Delay Repay compensation.

Answer

Keir Mather
Ten of the 14 Department for Transport contracted operators now offer delay repay schemes that provide automated, one-click delay repay, and we are also developing plans to make it even easier and more convenient to claim Delay Repay, including through th...

This is an extract from the Parliament API. Search the full answer on Parliament.uk (UIN 112775) →