Written Question·Department for Transport·UIN 55032

Railways: Nationalisation

Tabled: 30 May 2025
Answered: 9 June 2025

Question

Mr Richard Holden

Conservative — Basildon and Billericay

To ask the Secretary of State for Transport, pursuant to the Answer of 20 May 2025 to Question 51961 on Abellio Greater Anglia and c2c: Standards, if he will list the (a) metrics (b) incentives and (c) penalties applicable to public sector train operators

Answer

Simon Lightwood
Public sector operators will have to meet rigorous, bespoke performance standards and earn the right to be called Great British Railways. They will be held to account for their performance against metrics including punctuality, reliability, customer exper...
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