Written Question·Department for Transport·UIN 55032
Railways: Nationalisation
Tabled: 30 May 2025
Answered: 9 June 2025
Question
Mr Richard Holden
Conservative — Basildon and Billericay
To ask the Secretary of State for Transport, pursuant to the Answer of 20 May 2025 to Question 51961 on Abellio Greater Anglia and c2c: Standards, if he will list the (a) metrics (b) incentives and (c) penalties applicable to public sector train operators
Answer
Simon LightwoodPublic sector operators will have to meet rigorous, bespoke performance standards and earn the right to be called Great British Railways. They will be held to account for their performance against metrics including punctuality, reliability, customer exper...
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