Written Question·Department for Transport·UIN 192120

Railways: Ticket Offices

Tabled: 3 July 2023

Answered: 6 July 2023

Named Day

Question

Louise Haigh

To ask the Secretary of State for Transport, pursuant to the Answer of 3 July 2023 to Question 191337 on Railways: Tickets, if he will make an assessment of the potential impact of ticket office closures on passenger (a) experience and (b) ability to trav

Answer

When proposing major changes to ticket office opening hours, including closures, operators are required to take into account the adequacy of the proposed alternatives in relation to the needs of all passengers; and to include this in the notice of the pro...

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