Written Question·Department for Transport·UIN 195436
Railways: Ticket Offices
Tabled: 20 July 2023
Answered: 7 September 2023
Question
Mr Tanmanjeet Singh Dhesi
Labour — Slough
To ask the Secretary of State for Transport, how many rail journeys were undertaken by passengers who purchased their tickets from a ticket office in (a) 2021 and (b) 2022.
Answer
In 2022/23, around 1 in 10 transactions occurred at a ticket office; this is down from around 1 in 3 a decade earlier and equates to 13% of total revenue.