Written Question·Department for Transport·UIN 196246
Railways: Ticket Offices
Tabled: 1 September 2023
Answered: 8 September 2023
Question
Helen Grant
Conservative — Maidstone and Malling
To ask the Secretary of State for Transport, what steps his Department is taking with train operating companies to ensure that planned ticket office closures do not disproportionally affect (a) disabled and (b) elderly passengers.
Answer
When proposing major changes to ticket office opening hours, including closures, train operators were required to take into account the adequacy of the proposed alternatives in relation to the needs of all passengers including those who are disabled, vuln...
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