Written Question·Department for Transport·UIN 102861

Railways: Tickets

Tabled: 5 January 2026

Answered: 12 January 2026

Question

Navendu Mishra

To ask the Secretary of State for Transport, pursuant to the answer of 16 December 2025 to question 97955 titled Brinnington Station: Staff, what steps her Department can take when rail operators fail to comply with their obligations under the ticketing a

Answer

Keir Mather

It is a requirement of the operators’ contracts that they must comply with all inter-operator schemes, which includes the Ticketing and Settlement Agreement (TSA) and the associated schedules that relate to ticket office opening hours. Operators must make...

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