Written Question·Department for Work and Pensions·UIN 102247

Rents: Arrears

Tabled: 2 January 2026

Answered: 12 January 2026

Question

Tom Hayes

To ask the Secretary of State for Work and Pensions, what targets does the Department have for resolving housing arrears under Universal Credit, and how are these monitored.

Answer

Sir Stephen Timms

Rent is a contractual arrangement between tenant and landlord. DWP is not party to this arrangement and does not monitor whether the contractual liability is being honoured. If a customer is vulnerable or in arrears we can, if it is deemed to be in their ...

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