Written Question·Department for Work and Pensions·UIN 50919

Restart Scheme

Tabled: 8 May 2025
Answered: 16 May 2025

Question

Bell Ribeiro-Addy

Labour — Clapham and Brixton Hill

To ask the Secretary of State for Work and Pensions, what assessment she has made of the adequacy of Serco's performance against key performance indicators in the Restart Scheme contract.

Answer

Andrew Western
Serco’s performance against the contracted Key Performance Indicators has been varied. As part of our established performance management intervention regime, the department has therefore implemented intensified support and heightened monitoring for the tw...
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