Written Question·Treasury·UIN 14762

Revenue and Customs: Artificial Intelligence

Tabled: 1 July 2026
Answered: 10 July 2026

Question

John McDonnell

LabourHayes and Harlington

To ask the Chancellor of the Exchequer, what steps HMRC are taking to enable individuals to (a) seek human review of and (b) to challenge decisions made by automated systems.

Answer

Dan Tomlinson
HMRC informs customers about its use of automated decision-making through its Privacy Notice and, where appropriate, through communications relating to specific decisions and services.Individuals may challenge decisions and seek review through existing HM...

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