Written Question·Treasury·UIN 14765

Revenue and Customs: Artificial Intelligence

Tabled: 1 July 2026
Answered: 10 July 2026

Question

John McDonnell

LabourHayes and Harlington

To ask the Chancellor of the Exchequer, to what extent are automated decision-making systems in HMRC used in relation to civil service employment, including recruitment, performance management, discipline, or allocation of work.

Answer

Dan Tomlinson
We are not aware of any automated decision-making systems within HMRC that are used in relation to employment, recruitment, performance management, discipline or allocation of work.We maintain regular engagement with our Trade Unions on workforce, recruit...

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