Written Question·Treasury·UIN 18287

Revenue and Customs: Correspondence

Tabled: 13 July 2026
Answered: 16 July 2026

Question

Gordon McKee

LabourGlasgow South

To ask the Chancellor of the Exchequer, what the average time taken by HM Revenue and Customs to respond to written correspondence from individual taxpayers was in the last year.

Answer

Dan Tomlinson
Improving day-to-day performance is a key priority for HMRC. HMRC is not able to provide the average time taken to respond to written correspondence from individual taxpayers in the last year as providing this information would exceed the cost threshold f...

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