Written Question·Treasury·UIN 80235

Revenue and Customs: Digital Technology

Tabled: 10 October 2025
Answered: 15 October 2025

Question

Callum Anderson

LabourBuckingham and Bletchley

To ask the Chancellor of the Exchequer, how HMRC will measure the potential impact of its digital services on levels of taxpayer compliance.

Answer

Dan Tomlinson
HMRC has a strategy to become a digital-first organisation with a minimum of 90% of interactions undertaken digitally by 2029 to 2030, as set out in the HMRC Transformation Roadmap. HMRC's Transformation Roadmap - GOV.UKAnnex A of the Roadmap sets out the...

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