Written Question·Treasury·UIN 29799

Revenue and Customs: Internet

Tabled: 6 February 2025

Answered: 13 February 2025

Question

Julia Buckley

To ask the Chancellor of the Exchequer, what assessment she has made of the adequacy of the accessibility of HMRC online services for older people with limited forms of ID.

Answer

James Murray

Users may gain access to HMRC online services by signing up for a Government Gateway account.A new Government Gateway account can be created with only an email address with no documentation required. The customer is provided with a unique username (Govern...

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