Written Question·Treasury·UIN 83247
Revenue and Customs: Internet
Tabled: 20 October 2025
Answered: 28 October 2025
Question
Sir John Hayes
Conservative — South Holland and The Deepings
To ask the Chancellor of the Exchequer, what measures HMRC has in place to continue to run critical services in the event of a major internet outage.
Answer
Dan TomlinsonHMRC services are designed with resilience and continuity in mind. While some services rely on internet connectivity—for example, digital access for citizens and connections to certain Software-as-a-Service (SaaS) platforms—the majority of HMRC’s core sys...
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