Written Question·Treasury·UIN 12151
Revenue and Customs: Internet and Telephone Services
Tabled: 31 October 2024
Answered: 7 November 2024
Question
Mr Richard Holden
Conservative — Basildon and Billericay
To ask the Chancellor of the Exchequer, what assessment she has made with Cabinet colleagues of the adequacy of (a) online and (b) telephone services for voluntary National Insurance contributions.
Answer
James MurrayTo support customers, an enhanced online State Pension forecast service was launched on 29 April 2024. New functionality enables the majority of working age customers to view their payable gaps and make payments online. This service has successfully allow...
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