Written Question·Treasury·UIN 93707
Revenue and Customs: Opening Hours
Tabled: 24 November 2025
Answered: 2 December 2025
Question
Jim Shannon
Democratic Unionist Party — Strangford
To ask the Chancellor of the Exchequer, what consideration has been given to extending customer service opening hours for HMRC.
Answer
Dan TomlinsonMost HMRC helplines are available Monday to Friday 8am to 6pm. Helplines have previously been open during the evenings and at weekends, but the majority of customers continued to contact HMRC during office hours. HMRC therefore made an informed choice to ...
ⓘ
This is an extract from the Parliament API. Search the full answer on Parliament.uk (UIN 93707) →