Written Question·Treasury·UIN 80233

Revenue and Customs: Standards

Tabled: 10 October 2025
Answered: 20 October 2025

Question

Callum Anderson

LabourBuckingham and Bletchley

To ask the Chancellor of the Exchequer, what metrics her Department will use to measure the success of HMRC’s transformation programme.

Answer

Dan Tomlinson
HMRC will use the metrics published in Annex A of HMRC’s Transformation Roadmap to measure the success of HMRC’s transformation programme. This is available online here: Annex A: HMRC's Transformation Roadmap metrics - GOV.UK