Written Question·Treasury·UIN 82069
Revenue and Customs: Standards
Tabled: 14 October 2025
Answered: 17 October 2025
Question
Blake Stephenson
Conservative — Mid Bedfordshire
To ask the Chancellor of the Exchequer, what recent estimate she has made of the of the average customer response times at HM Revenue & Customs.
Answer
Dan TomlinsonHMRC regularly publishes its performance on GOV.UK https://www.gov.uk/government/collections/hmrc-quarterly-performance-updates Improving day-to-day performance is a key priority for HMRC.