Written Question·Treasury·UIN 68691
Revenue and Customs: Telephone Services
Tabled: 16 July 2025
Answered: 22 July 2025
Question
Olly Glover
Liberal Democrat — Didcot and Wantage
To ask the Chancellor of the Exchequer, what assessment she has made of the adequacy of the performance of the HM Revenue and Customs helpline.
Answer
James MurrayHMRC publish monthly performance data, including information on their telephony service, which can be found here: https://www.gov.uk/government/collections/hmrc-monthly-performance-reports.Improving day-to-day performance is one of the Government’s key pr...
ⓘ
This is an extract from the Parliament API. Search the full answer on Parliament.uk (UIN 68691) →