Written Question·Treasury·UIN 96743

Revenue and Customs: Telephone Services

Tabled: 3 December 2025
Answered: 8 December 2025
Named Day

Question

Jim McMahon

Labour (Co-op)Oldham West, Chadderton and Royton

To ask the Chancellor of the Exchequer, how long has the HMRC helpline number 0300 200 3822 been out of service.

Answer

Dan Tomlinson
The Debt management Self Assessment (SA) payment helpline, 0300 200 3822, was retired at the end of July 2025.From March to July 2025, an announcement was played to all customers phoning the Debt management SA payment helpline advising them that the numbe...

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