Written Question·Department for Business and Trade·UIN 120945

Royal Mail: Labour Turnover

Tabled: 16 March 2026
Answered: 19 March 2026

Question

Afzal Khan

LabourManchester Rusholme

To ask the Secretary of State for Business and Trade, whether his Department has made an assessment of trends in the level of workforce retention at Royal Mail since 2022.

Answer

Blair McDougall
I have been clear that Royal Mail’s recent delivery performance has not been good enough. Workforce retention plays an important role in quality of service, as Royal Mail has said itself in the past in response to Ofcom investigations. I met Ofcom on 11 M...

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