Written Question·Department for Business and Trade·UIN 52722

Royal Mail: Standards

Tabled: 15 May 2025
Answered: 23 May 2025

Question

Patrick Hurley

LabourSouthport

To ask the Secretary of State for Business and Trade, whether he has had discussions with Ofcom on stronger mechanisms for holding Royal Mail accountable for improving the reliability of letter deliveries.

Answer

Justin Madders
It is for Ofcom to set and monitor Royal Mail’s service standards, and to decide how to use its powers to investigate and take enforcement action. While the government does not have a role in Ofcom’s regulatory decisions, in January I met with representat...

This is an extract from the Parliament API. Search the full answer on Parliament.uk (UIN 52722) →