Written Question·Department for Business and Trade·UIN 60162
Royal Mail: Standards
Tabled: 16 June 2025
Answered: 24 June 2025
Question
Munira Wilson
Liberal Democrat — Twickenham
To ask the Secretary of State for Business and Trade, what discussions he has had with Royal Mail on improving (a) service and (b) delivery.
Answer
Justin MaddersMinisters and officials have discussions with Royal Mail on a regular basis in its capacity as the universal service provider. It is for Ofcom, as the independent regulator of postal services, to set and monitor Royal Mail’s service standards and decide h...
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