Written Question·Department for Business and Trade·UIN 83195

Royal Mail: Standards

Tabled: 17 October 2025
Answered: 23 October 2025
Named Day

Question

Noah Law

LabourSt Austell and Newquay

To ask the Secretary of State for Business and Trade, whether his Department plans to introduce performance targets for Royal Mail’s Special Delivery guaranteed services.

Answer

Blair McDougall
It is for Ofcom, as the independent regulator of postal services, to ensure the provision of a financially sustainable and efficient universal postal service. Ofcom monitors Royal Mail’s provision of the universal service and has powers to investigate and...

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