Written Question·Department for Business and Trade·UIN 101221

Royal Mail: Standards

Tabled: 17 December 2025
Answered: 5 January 2026

Question

Mr Lee Dillon

Liberal DemocratNewbury

To ask the Secretary of State for Business and Trade, what steps he is taking to ensure Royal Mail meets its regulatory obligations when local delivery service standards are not achieved.

Answer

Blair McDougall
Ofcom, as the independent regulator of postal services, is responsible for monitoring Royal Mail’s performance and ensuring that Royal Mail complies with its legal obligations.  Ofcom takes compliance with its regulatory targets seriously and this involve...

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