Written Question·Department for Business and Trade·UIN 106497

Royal Mail: Universal Service Obligation

Tabled: 19 January 2026
Answered: 23 January 2026

Question

Mark Pritchard

ConservativeThe Wrekin

To ask the Secretary of State for Business and Trade, what steps he is able to take to encourage Ofcom to sanction Royal Mail if it fails to fulfil its Universal Service Obligation.

Answer

Blair McDougall
It is for Ofcom, as the independent regulator of postal services, to decide how to use its powers to investigate and take enforcement action should Royal Mail fail to achieve its obligations without good justification. In October last year, Ofcom fined Ro...

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