Written Question·Department for Business and Trade·UIN 17287

Royal Mail: Universal Service Obligation

Tabled: 8 July 2026
Answered: 16 July 2026

Question

James McMurdock

Independent — South Basildon and East Thurrock

To ask the Secretary of State for Business and Trade, what recent assessment he has made of the performance of Royal Mail against its Universal Service Obligation targets during the last five years.

Answer

Blair McDougall
It is for Ofcom, as the independent regulator of postal services, to monitor Royal Mail’s compliance with its obligations relating to the secure handling of mail and compliance with the Universal Service Obligation. Ofcom requires Royal Mail, to take step...
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