Written Question·Department for Business and Trade·UIN 17915

Royal Mail: Universal Service Obligation

Tabled: 10 July 2026
Answered: 16 July 2026
Named Day

Question

Alex McIntyre

LabourGloucester

To ask the Secretary of State for Business and Trade, under the universal service obligation what requirement does Royal Mail have to report and monitor the delivery of second class post.

Answer

Blair McDougall
Ofcom is the independent regulator of postal services and is responsible for setting Royal Mail’s performance targets under the Universal Service Obligation (USO).Ofcom’s regulation, under its Designated Universal Service Provider Condition, requires Roya...

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