Written Question·Treasury·UIN 5460

Self-assessment

Tabled: 11 September 2024
Answered: 7 October 2024

Question

Claire Hazelgrove

LabourFilton and Bradley Stoke

To ask the Chancellor of the Exchequer, whether she has had recent discussions with HMRC on recent technical issues affecting the online self assessment process; and whether HMRC has made an assessment of the cause of those issues.

Answer

James Murray
HMRC had two unrelated incidents during August impacting the online Self-Assessment service, one for 21 hours and one for 8 hours. As part of HMRC’s standard process, both incidents were resolved as quickly as possible and analysed in post incident review...

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