Written Question·Department for Science, Innovation and Technology·UIN 110642
Service Industries: Digital Technology
Tabled: 3 February 2026
Answered: 11 February 2026
Question
Helen Maguire
Liberal Democrat — Epsom and Ewell
To ask the Secretary of State for Science, Innovation and Technology, what steps her Department is taking to ensure that businesses switching to digital services, such as BT’s transition to Digital Voice, communicate these changes appropriately with custo
Answer
Kanishka NarayanThe Government is committed to ensure that any risks arising from the industry-led migration of the analogue Public Switched Telephone Network (PSTN) to digital Voice over Internet Protocol (VoIP) are mitigated for all customers across the UK.Government s...
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