Written Question·Department for Business and Trade·UIN 80440

Small Businesses: Standards

Tabled: 10 October 2025
Answered: 20 October 2025

Question

Alex Ballinger

LabourHalesowen

To ask the Secretary of State for Business and Trade, what measures he is taking to ensure small businesses deliver (a) prompt, (b) competent and (c) honest services to consumers.

Answer

Kate Dearden
All businesses are required to comply with consumer law, which aims to protect consumers from poor conduct by traders. Under the Consumer Rights Act 2015, goods sold by traders must be as described, of a satisfactory quality, and fit for a particular purp...

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