Written Question·Ministry of Justice·UIN 51732

Small Claims: Electronic Government

Tabled: 12 May 2025

Answered: 16 May 2025

Named Day

Question

Mr Peter Bedford

To ask the Secretary of State for Justice, what assessment she has made of the effectiveness of Money Claim Online in delivering civil remedies for small claims legal disputes.

Answer

Sarah Sackman

Money Claim Online (MCOL) has provided claimants with an electronic means by which to make money claims online since 2002. Including claims made by bulk users, the system handles over 1 million claims per annum.As part of HMCTS Reform programme, HMCTS has...

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