Written Question·Department for Work and Pensions·UIN 117822
Social Security Benefits: Advisory Services
Tabled: 4 March 2026
Answered: 9 March 2026
Named DayQuestion
Jim McMahon
Labour (Co-op) — Oldham West, Chadderton and Royton
To ask the Secretary of State for Work and Pensions, if he will take steps to include a prominent message prior to starting the benefits claim process online, in print, and by phone to make it clear that free, independent support is available through orga
Answer
Sir Stephen TimmsFree help and support in applying for Universal Credit is available from Citizens Advice and Citizens Advice Scotland. Free help and support for claiming other DWP benefits is widely available, including on GOV.UK, from the Department itself, and from org...
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